CARDIFF COUNCIL
Secure Cycle Parking Programme
Cardiff Council sought to address barriers preventing greater uptake of cycling, including concerns around bicycle theft, security and the availability of conveniently located cycle parking. The Council required a secure, technology-enabled solution capable of supporting its wider Active Travel ambitions whilst providing valuable data to inform future investment decisions.
Project Snapshot...
Client: Cardiff Council
Sector: Local Authority
Location: Cardiff
Scope: 36 Bikedok lockers across 19 locations
Contract Dates: April 2026
The Challenge
Cardiff Council was seeking to address a number of barriers preventing greater uptake of cycling within the city centre.
Through public engagement, stakeholder consultation and market research, the Council identified concerns regarding the availability, security and location of existing cycle parking facilities. Cyclists reported worries about bicycle theft, vandalism and accidental damage, while existing parking provision was not always located where users needed it most.
The Council required a secure cycle parking solution that would provide greater confidence for cyclists, improve accessibility, and support its wider Active Travel and sustainability objectives. In addition to delivering enhanced physical security, the solution needed to offer a convenient user experience through modern technology, enabling users to locate, reserve and access secure cycle parking with ease.
The challenge was not simply to install additional cycle parking capacity, but to provide a scalable, future-ready solution capable of encouraging more residents and visitors to choose cycling as a safe and practical mode of transport.
THE SOLUTION
Bikedok partnered with Cardiff Council to deliver a secure, technology-enabled cycle parking solution that addressed concerns around theft, security and accessibility whilst supporting the city’s Active Travel ambitions.
The project involved the installation of 104 Bikedok smart cycle lockers across 22 strategic locations. Unlike traditional cycle parking, Bikedok’s fully enclosed lockers provide individual bicycle storage and are independently accredited to Sold Secure Diamond standard, giving users confidence that their bikes are protected against theft and damage.
Each locker is connected to the Bikedok digital platform, enabling users to locate, reserve and access secure cycle parking via a simple mobile app. The system also provides Cardiff Council with valuable data on occupancy, usage patterns and demand, helping inform future investment and planning decisions.
The modular design allows lockers to be expanded or relocated as requirements evolve, ensuring the solution remains flexible and future-ready.
THE OUTCOME
From the outset, Bikedok worked closely with Cardiff Council to ensure the solution reflected both the Council’s vision for active travel and the needs of local cyclists. Through a highly collaborative approach, the lockers were deployed to maximise accessibility, usability and long-term value for both cyclists and the Council.
This partnership has established a strong foundation for secure cycle parking across the city, combining industry-leading security with digital technology that provides greater visibility of usage and demand. The successful rollout has demonstrated how secure cycle parking can be integrated into the urban environment while supporting wider transport and placemaking objectives.
THE IMPACT
The introduction of secure, technology-enabled cycle parking is helping Cardiff Council deliver on its wider ambitions for active travel, sustainability and healthier communities. By providing cyclists with confidence that their bikes can be stored safely and conveniently, the scheme is helping to remove one of the most commonly cited barriers to cycling and supporting the shift towards more sustainable modes of transport.
Importantly, the project is providing Cardiff Council with real-world data and insight into how, when and where secure cycle parking is being used. This evidence is helping to inform future infrastructure planning and ensure investment is targeted where it can deliver the greatest benefit.
The success of the initial deployment has already resulted in Cardiff Council commissioning an additional [X] lockers, demonstrating both strong user demand and confidence in the solution. This continued investment highlights the scalability of the Bikedok approach and its potential to support the ongoing growth of active travel across the city.
Client Quote
Ipient ius nonsequos doluptatem rem. Itaspiet quae porem eveliquod estrum faciis
ipsam enihill ictus andunt ut parumquia prem aut ametur?
Nam, que lacipsunto iliaestiae nihiliquis reperibus, quid escient ioritat arum niet ariam
harum ant vell abo rectempos sit ullenem es eritasi numquation non prori.
SHARE ON YOUR SOCIALS...
NOT SURE WHERE TO START?
talk to our teamFAQ's
Frequently Asked Questions
Q: Where can I download the bikedok app?
The app store or google play both have the app.
Q: How do I open the bikedok locker?
Simply find an available location on the map, pay the required fee, then press rge green padlock, the door will automatically open! No buttons, catches or handles required.
Q: Are bikedok lockers secure?
The bikedok strongbox range carries Sold Secure powered diamond accreditation. The highest available security rating for cycle storage I the UK.
Q: Do I need to bring my own lock?
No lock required in the bikedok strongbox locker, you have your own individual private parking space.
Q: Will the locker open if I’m not back in time for my paid booking?
100% NO, locker will remain secure and continue the charge standard hourly rate applied for the location.
Q: Can I call and talk to someone if I’m struggling with the app?
100% YES, we pride ourselves on always having somebody on the end of the phone, UK based, personal service, no call centre handling.
ACCREDITATION
