Technology
Simple, secure technology that makes accessing cycle parking effortless
The Bikedok app provides a seamless user experience. Cyclists access secure cycle parking quickly and easily, with confidence in security, access control and payment management.
How it works...
deep dive
Everything Cyclists Need, in One App
The Bikedok app gives cyclists complete control over their secure cycle parking experience, making it easy to plan journeys, access facilities and manage bookings from a single platform. By making secure cycle parking easy to access, the Bikedok app gives cyclists greater confidence to choose active travel for everyday journeys.
Check Availability
View live locker availability before travelling, giving users confidence that secure parking will be available when they arrive.
Book and Pay
Reserve and pay for a locker in advance or on arrival, choosing a session that suits their journey.
Unlock Securely
Access cycle parking quickly and securely using encrypted Bluetooth technology.
Stay Informed
Receive booking confirmations, session updates and alerts, including notifications if tampering is detected.
Simple for
Every User
The Bikedok app has been thoughtfully designed to provide a simple and intuitive user experience for all, regardless of their confidence with technology. From registration and booking to unlocking secure cycle parking, every step has been streamlined to make accessing facilities quick, easy and secure.
By reducing complexity and minimising the number of steps required, Bikedok provides secure, accessible cycle parking for commuters, residents and visitors of all ages and levels of digital confidence.
Technology
That Adapts
Through close collaboration with our customers, Bikedok fine-tunes the user experience, always reflecting the needs of the communities we serve. From simple registration and booking processes to bilingual functionality and local requirements, our technology is designed to make accessing secure cycle parking intuitive and accessible.
For example, our Cardiff deployment includes both English and Welsh language functionality, maximising accessibility for all users while supporting local requirements and expectations.
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Secure Access. Seamless Experience
Bikedok combines secure user authentication, encrypted Bluetooth access and trusted payment processing to create a safe and reliable experience for cyclists. Every interaction is designed to balance convenience with security, ensuring users can access facilities quickly while maintaining confidence in access control and payment management.
To further enhance security and accountability, Bikedok supports robust user verification and identity checks during registration, providing a clear audit trail of authorised users. Developed in collaboration with local authorities and policing partners, these measures help deter misuse and ensure facilities are used appropriately, while supporting investigations should incidents occur. [CW1]Added this re: biometric data
Whether storing a high-value bicycle or e-bike, users can be confident that access is restricted to authorised individuals and protected through secure digital controls.
Benefits
FAQ's
Frequently Asked Questions
Q: Where can I download the bikedok app?
The app store or google play both have the app.
Q: How do I open the bikedok locker?
Simply find an available location on the map, pay the required fee, then press rge green padlock, the door will automatically open! No buttons, catches or handles required.
Q: Are bikedok lockers secure?
The bikedok strongbox range carries Sold Secure powered diamond accreditation. The highest available security rating for cycle storage I the UK.
Q: Do I need to bring my own lock?
No lock required in the bikedok strongbox locker, you have your own individual private parking space.
Q: Will the locker open if I’m not back in time for my paid booking?
100% NO, locker will remain secure and continue the charge standard hourly rate applied for the location.
Q: Can I call and talk to someone if I’m struggling with the app?
100% YES, we pride ourselves on always having somebody on the end of the phone, UK based, personal service, no call centre handling.
ACCREDITATION
